Single Position Decoration included in all prices (Unless indicated)
###### New Artwork - $80.00 (c)
On orders for multiple items of different sizes, the setup charge on the additional items will be waived, as long as all items are produced at the same time.
###### Artwork on file - $40.00 (c)
This setup charge applies to existing artwork which is re-sized for a new item.
###### Repeat Orders - Nil
There is no setup charge for repeat orders of the same item, using identical artwork. However, for repeat orders of less than $100.00, a $20.00 (c) run charge will apply.
Up to 4 Lines: $6.00 (c) per piece
Over 4 Lines: $10.00 (c) per piece
If an item is personalized on a different location to the logo, 2nd Position decorating charges apply.
When a second position is decorated, the following charges apply.
**(Sq Inch)** | **1-23** | **24-99** | **100+**
*1-10*| $8.00 | $7.00 | $6.00
*11-20*| $14.00 | $12.50 | $11.00
*21-30* |$20.00 | 18.00 | $16.00
For sizes larger than 30 square inches, add $0.60 (c ) per square inch.
Setup charge of $40.00 (c ) will be required for Second Position Decoration.
Crystal - $10.00 (c) per color per piece
Marble - Single color included
![Gold](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/gold.png "Gold")|![Silver](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/silver.png "Silver")|![Black](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/black.png "Black") | ![White](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/white.png "White")
![Red](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/red2.png "Red")|![Reflex Blue](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/reflexblue.png "Reflex Blue")|![Yellow](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/yellow.png "Yellow")| ![Dark Green](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/darkgreen.png "Dark Green")
While standard colors usually suffice, occasionally specific PMS colors are required. Although we cannot guarantee an exact match, we are able to mix enamels to get as close as possible to your Pantone (PMS) color.
The service charge Pantone color matching is $30.00(c) per color. (Applies on repeat orders.)
If requested, a pre-production sample will be supplied. The sample item will be billed at regular prices, plus setup charges and shipping. $20.00 (c) run charge will apply.
For sizes larger than 30 square inches, add $0.60 (c) per square inch.
Normal production time is 4-5 working days from approval of artwork or sample (subject to inventory availability). For orders requiring Colorfill, please add 1 day per color.
Shipments requested in less than 5 working days may be subject to an additional rush charge. Please contact Customer Service.
Most items do not require any minimum quantity. However, some products have low minimums of 6, 12, 24. For Orders less than minimum quantity, $30.00 (c ) run charge will apply.
Cards, Candy and Gift enclosures can be inserted. Please contact customer service for details and quote.
All shipments are FOB Markham, ON or Buffalo, NY.
Orders are shipped prepaid, with shipping charges added to the invoice.
Air shipments must be confirmed in writing.
##### Collect or 3rd Party Shipments
Collect or 3rd Party Shipments are subject to an additional handling fee.
**Shipments** | **Price (G)**
Accurate “Bill To” information required to avoid Chargebacks. Distributor responsible for all Chargebacks. $15.00 (G) Fee will apply
##### Courier Shipments
To ensure safe delivery by parcel carriers (Fedex, UPS etc), additional packaging is required. $6.00 (G) per shipping carton will be added to the invoice.
##### Skid Shipments
Where economical, larger orders will be packed and shrink wrapped on a skid for maximum protection. $20.00 (G) per skid will be added to the invoice.
##### Split Shipments
When an order is shipped to 2 or more destinations at the same time, a Split Shipment charge of $8.00 (G) per shipment will apply. Freight Charges not included. International Shipment charges (if applicable) will also apply.
##### Drop Shipments
Multiple identical shipments will be processed at the following discounted rates:
**Shipments** | **Price (G)**
10-49 | $3.00
50-99 | $2.75
100+ | $2.50
Courier Over-Packing Charge $6.00 (G) will apply. Freight Charges not included.For discounted rates to apply, complete Drop Ship details must be supplied in Excel (.xls) format (Call Customer Service for template).
##### International Shipments
$25.00 (G) per shipment.
International Shipping Account to be provided. Any Chargebacks, Duties or Taxes may be billed to the Distributor up to 90 days or more (Service Charge $15.00 (G) will apply)
All costs incurred prior to order cancellation will be charged.
Each item will be carefully packed prior to shipment. However, due to the nature of the products, damages may still occur. All claims for damages must first be made with the carrier. Please notify our customer service department to arrange for replacements.
All sizes, capacities, dimensions, etching sizes and weights shown are approximate.
Random samples will be billed at end column pricing. Credit (excluding freight costs) will be passed for all samples returned within 30 days. Please include a copy of your Invoice with returned samples.
A spec sample of any item can be supplied. Please use regular pricing, setup charges and shipping. $20.00 (c) run charge per item will apply.
30 Days Net: Subject to credit approval.
Visa, MasterCard or Amex accepted at time of invoice.
Returned checks subject to a $35 net service charge.
No return shipments will be accepted without prior approval. Blank Product approved for return will be subject to a 15% restocking fee.
No RA# is required, please include a copy of your invoice or packing slip with your return.
Defects in materials and workmanship will be corrected without charge.
However, please be aware that even in the finest crystal, minor variations in clarity can occur. Occasional air bubbles, chill marks or flow lines are inevitable. Such minor variations are not considered defects.
We reserve the right to ship and bill up to 5% over or under.
For exact quantity, a charge of $20(G) will apply. Must be clearly marked on PO.
VividPrint is available instead of Deep Etching on most Flat Awards (Bases excluded).
Run Charge: $12.00 (c) per Award
(Up to Max Etched sizes).
For larger size VividPrint�, please add $0.20 (c) per Sq In.
CODE | DESCRIPTION | 24 | 50 | 100 | 150 | 200+ | MAX IMPRINT
--- | --- | --- | --- | --- | --- | --- | ---
BOXIMP-G | Box Imprint - Gold | 0.85 | 0.80 | 0.75 | 0.70 | 0.65 | 2½" x 2½"
BOXIMP-S | Box Imprint - Silver | 0.85 | 0.80 | 0.75 | 0.70 | 0.65 | 2½" x 2½"
BOXIMP-VP | Box Imprint - VividPrint™ | 1.30 | 1.25 | 1.20 | 1.15 | 1.10 | 2½" x 2½"
Setup charge $100.00(c) - 5C
For orders with Box Imprinting, please allow an extra 2 days production time.