Single position imprint or laser engraving included in all prices (unless indicated).
Setup $60.00 (c).
Repeat Setup $30.00 (c).
Standard production time is 3-4 weeks after receipt of proof approval. Any orders/sample requests submitted after 2 pm will not be processed until the next business day.
All shipments are FOB Markham, ON or Buffalo, NY.
Orders are shipped prepaid, with shipping charges added to the invoice.
Air shipments must be confirmed in writing.
##### Collect or 3rd Party Shipments
Collect or 3rd Party Shipments are subject to an additional handling fee.
**Shipments** | **Price (G)**
Accurate “Bill To” information required to avoid Chargebacks. Distributor responsible for all Chargebacks. $15.00 (G) Fee will apply
##### Courier Shipments
To ensure safe delivery by parcel carriers (Fedex, UPS etc), additional packaging is required. $6.00 (G) per shipping carton will be added to the invoice.
##### Skid Shipments
Where economical, larger orders will be packed and shrink wrapped on a skid for maximum protection. $20.00 (G) per skid will be added to the invoice.
##### Split Shipments
When an order is shipped to 2 or more destinations at the same time, a Split Shipment charge of $8.00 (G) per shipment will apply. Freight Charges not included. International Shipment charges (if applicable) will also apply.
##### Drop Shipments
Multiple identical shipments will be processed at the following discounted rates:
**Shipments** | **Price (G)**
10-49 | $3.00
50-99 | $2.75
100+ | $2.50
Courier Over-Packing Charge $6.00 (G) will apply. Freight Charges not included.For discounted rates to apply, complete Drop Ship details must be supplied in Excel (.xls) format (Call Customer Service for template).
##### International Shipments
$25.00 (G) per shipment.
International Shipping Account to be provided. Any Chargebacks, Duties or Taxes may be billed to the Distributor up to 90 days or more (Service Charge $15.00 (G) will apply)
Cancellations must be in writing. The customer is responsible for any incurred costs such as set ups, printing/engraving, proofs, artwork charge, packaging and any other expenses incurred by the factory.
We provide up to $15.00 of random imprinted/blank samples. Samples over $15.00 will be billed at EQP.
Shipping is not included, please provide your courier account number for shipping. If courier information is not provided, a valid Visa, Master Card or American Express must be provided prior to shipping.
Sample sales are final and non-returnable or refundable.
30 Days Net: Subject to credit approval.
Visa, MasterCard or Amex accepted at time of invoice.
Returned checks subject to a $35 net service charge.
A request for a return for credit or refund must be in writing, state the specific reason for the return and submit it within 30 calendar days of the invoice. Factory must approve all returns in writing. Refusing, abandoning or sending back a shipment without factory approval does not constitute an approval by factory. When approved, returned products must be in the same condition as when they left the factory and the credit/refund will only be for the quantity returned. Contact a customer service representative for a return authorization number.
Defects in materials and workmanship will be corrected without charge.
We reserve the right to ship and bill up to 5% over or under.
All liability for the proper use of logos or trademarks rest with the customer. We assume no liability for trademark or copyright disputes. We reserve the right to photograph or show as samples, any item produced by us, without any liability as to trademark or artwork rights. All logos shown in this catalogue are for display purposes only. No endorsement of products should be implied.
Choose your favorite colors from our huge selection! Whether you want a solid or transparent colored pen there is something for everyone.
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